Prevent Customer Churn During Outages
Our tool monitors your infrastructure 24/7, detects service outages instantly, and proactively drafts empathetic, AI-powered apology emails for you to send to affected clients.
14-day free trial • No credit card required • Cancel anytime
Key Features for Proactive Communication
Stay ahead of service disruptions and maintain client trust with our powerful, automated toolkit.
Receive instant alerts the moment an issue is detected in your infrastructure.
Generate empathetic and accurate apology emails in seconds, powered by AI.
Integrate with your existing tools to automate and streamline client notifications.
How It Works in 3 Simple Steps
Transform a crisis into an opportunity to build trust. Our streamlined process ensures you're always one step ahead.
Step 1
Outage Detected
Our system monitors 50+ service status pages and detects incidents within seconds
Step 2
AI Drafts Email
AI generates a professional apology email in under 30 seconds, customized for your customer
Step 3
You Approve & Send
Review the draft, make edits if needed, then send directly to your customers
From
Your Organization <Your Organization@InfraWatcher>
Subject
Service Alert: GitHub is experiencing issues
Dear Customer,
We wanted to proactively inform you about a service issue with GitHub that may affect your project.
What happened: GitHub is experiencing API delays affecting repository access.
Current status: Investigating and monitoring closely.
What we're doing: Our team is actively working on a resolution.
We'll keep you updated and will reach out once the issue is fully resolved. Thank you for your patience and understanding.
Best regards,
Your Organization
Simple, Transparent Pricing
Choose the plan that fits your needs. All plans include a 14-day free trial.
Perfect for small teams and startups
- Up to 5 projects
- 50 notifications/month
- 3 team members
- Email notifications
- Basic AI drafts
- Community support
For growing businesses with more clients
- Up to 25 projects
- 500 notifications/month
- 10 team members
- Email + Slack + SMS
- Advanced AI with custom tone
- Priority support
- Custom templates
- Analytics dashboard
For organizations with complex needs
- Unlimited projects
- Unlimited notifications
- Unlimited team members
- All channels + API
- White-label options
- Dedicated success manager
- Custom integrations
- SLA guarantee
- SSO & advanced security
Frequently Asked Questions
Everything you need to know about InfraWatcher AI
Built by Engineers, for Engineers
We've been in your shoes. After years of managing infrastructure for SaaS companies, we experienced firsthand how a poorly handled outage can damage customer relationships—even when the technical issue was resolved quickly.
InfraWatcher was born from the belief that proactive, empathetic communication during incidents can transform a moment of crisis into an opportunity to build trust. Our mission is to help engineering teams communicate like pros, without spending hours crafting the perfect email.
InfraWatcher
Keep Your Clients Informed
Get in Touch
Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Fill out the form and we'll get back to you within 24 hours.
Ready to Protect Your Customer Relationships?
Start your 14-day free trial today. No credit card required. See how InfraWatcher AI can transform your incident communication.